firstname.lastname@example.org for all inquiries
Where do you ship from?
We all items ship from China.
Can I correct or change the shipping address for my order?
If your order has not yet been shipped, please request order cancellation by emailing email@example.com and then place a new order with the corrected address. Please note that 5% of the refund amount will be withheld to cover payment processing fees.
If your order has already shipped, it may sometimes but not always be redirected. Please email firstname.lastname@example.org. Additional charges apply.
How can I cancel or edit an order?
Any required additional items must be ordered separately by placing a new order. To remove items from an order, please contact email@example.com before your order ships to exclude them from the package and get a refund. Please note that for any order cancellation or item removal, 5% of the refund amount will be withheld to cover payment processing fees.